MSR Laboratories: Protecting Your Customers, Preserving Your Brand

The ultimate objective of any quality assurance initiative is to deliver an overall positive experience for your customers. Achieving this objective generates more sales, but even more importantly, it positions your brand above your competitors. Continuously protecting your brand's image requires a strategy that looks further ahead than just one successful product.

MSR Laboratories: An Intelligent Strategy for Consumer Product Quality Assurance

An industry leader in fast, actionable test results
Real time access to technical industry expertise
Cost effective solutions for small & medium sized businesses

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Toy Testing

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Toys and children's products have been under scrutiny since the Consumer Product Safety Improvement Act of 2008 (CPSIA) was enacted. In order to deliver both high quality and safe products to US consumers, manufacturers must have a complete understanding of the differences between a toy, children's product, child care article, and durable nursery goods. Do you?

Analytical Services

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MSR offers comprehensive analytical chemistry services to satisfy CPSIA and other regulatory requirements. Ensure your products are evaluated for heavy metals including lead & cadmium, phthalates, FDA Food Contact Surfaces and much more.

Consulting Services

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MSR Labs offers a wide range of consulting services to meet your specific needs. Whether sourcing raw materials, evaluating product designs, or reverse engineering product defects contact MSR Labs for a free initial consultation.

Flammability Testing

flammability2 Nominated as the official cigarette tesing laboratory for the Commonwealth of Massachusetts, MSR Labs works closely with the state's Department of Fire & Safety to regularly audit cigarette manufacturers. This partnership allows the state to confirm cigarette burning characteristics are in accordance with newly established guidelines and do not present an increased inherent flammability risk. Additionally, MSR Labs conducts flammability testing for a wide variety of consumer products such as textiles, candles, toys and children's products amongst numerous others.

ATV Testing

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One of the most dangerous products sold in the United States, according to the Consumer Product Safety Commission (CPSC), are All-Terrain Vehicles (ATV's). In 2008, ATV's accounted for more than 135,000 injuries, of which 28% were operators under the age of 16. MSR Labs consults with manufacturers to develop & submit ATV Action Plans and fully certifies all ATV labeling, functionality & performance criteria according to CPSC guidelines.

Hard Goods

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Despite the overwhelming focus on new federal and state regulations for product safety over the last few years, another critical area of quality assurance testing is product performance. Testing physical and mechanical properties is essential to ensuring customer satisfaction. Furthermore, MSR Laboratories can benchmark your testing program against your top competitors.

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About Us

About Us - Rediscover Customer Service

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MSR Laboratories assists clients in bringing safe, quality products to the consumer marketplace in an efficient, cost-effective manner. In addition to our laboratory testing services we have a number of consulting services to help you at any stage of the product design or development process, potentially saving you thousands of dollars each year.

Our key staff has over 25 years combined experience in the consumer product safety industry, and we use that experience to help you whether we are deciphering the newest regulations or analyzing your product designs. We have experts in numerous fields of consumer product development, including performance and safety testing, regulatory compliance and research, sourcing, customs and shipping solutions, toxicology, microbiology, analytical chemistry, and flammability.

At MSR, we believe client relationships are essential to our success as a company. We develop a comprehensive knowledge of your company, systems and products. We work closely with you to establish goals and then ensure that your products meet or exceed these.

MSR is a leader in the consumer products consulting marketplace and we maintain that position by participating in industry associations and standards development meetings. Members of our staff are in the room when decisions are being made about regulations such as the new CPSIA requirements. Our participation in the process provides us with unique insight and we are able to keep you up-to-date as things develop and change.

MSR Laboratories is an efficient testing facility. Most of our testing is turned around in an average of three days and some tests can be back to you in as little as 24 hours*. We discount your pricing based on the number of products we are testing so that your pricing, like our service, is customized.

* 24-hour time frame starts once products to be tested are in our laboratories. Not all tests can be turned around in 24 hours. Surcharges for 24 hour service apply.